Privacy Policy and Terms

The following Terms and Conditions apply to the use of this site as well as all transactions made through this site.

(Privacy Policy Effective December 20, 2018)

Unique information such as user name, account number, password for our site if applicable.

The information gathered can be used for the following purposes:

Fill your order
Send order confirmations
Send you product or service information
Send product updates / warranty information
Respond to your questions and concerns

In addition, much like other websites, we  automatically collect information about your computer  like your IP address, browser type, referring pages, and operating system, etc..

Billing Information

Sensitive information such as credit card number and financial information such as bank information are not stored by our site. Our credit card processor securely stores this sensitive information. We cannot access or see your credit card number or financial information.

Information Sharing

We take your personal information seriously.  We only use your information for order processing, notifications and shipping.  We do not sell your personal information to third parties.

Cookies and Other Tracking Technologies

Like all websites, our site uses cookies to keep track of your preferences and profile information. Cookies are also used in order to collect general usage and statistical information, but do not include any personal information.

Our website may include links to other websites whose privacy practices may differ from those of our company. The information you provide other sites is governed by their privacy statements. We encourage you to carefully read the privacy statement of all websites you visit.

Security

Our site is secured via an encrypted SSL connection. In an effort to make sure that your information is secure, we follow all of the generally accepted standards for the industry during the transmission of  your information and once we actually receive it. While it is important to remember that no method of transfer is absolutely 100% secure, we try our best to make sure your information is safe and secure. However, we cannot guarantee its absolute security. If you have any questions about security on our website, please contact us.

We have two options for making  purchases on our website. You can e use our shopping cart or pay by check. If you use our shopping cart, the transmission of all sensitive information is encrypted using secure socket layer technology (SSL).

Additional Policy Information

Correcting or Updating Your Information -

To review and update your personal information for accuracy, contact us at steve@reflectivestore.com.

Notification of Privacy Statement Changes

We periodically update our privacy statement to make current and to reflect any changes to our practices. If we make any substantial changes we will notify you by email or by publishing to our website.  We encourage you to periodically review this page for the latest information related to our privacy policies.

Contact Information

You can contact us about this privacy statement by writing or email us at the address below:

Shipping & Delivery
Shipment Method and estimated delivery time - Shipping is calculated using fedex rates.  However, we often ship US Priority Mail or First Class Mail for residential or for packages going to Hawaii or Alaska. For heavier packages we use FEDEX Ground. Delivery time is approximately 3-5 days.

Return Policy
Return and Cancellation policy - orders may be cancelled until they are shipped out. After that we do not accept returns unless there is a defect in the product that cannot be made right. If an item is found to be defective it can be returned for a full refund of the purchase price. In the event that we do accept a return we normally apply a 10% restock fee.